Machinery Repair

Our highly experienced technical team is there for you with in-house repair, scheduled maintenance, and field services. We have the experience and skills to address the important issues when your machine is down and causing production losses. We help ensure minimal downtime, limiting the disruption and losses to your operation.

Technical service

CNC Repair FAQ

What CNC machines are you able to repair? Any you cannot?

While we specialize in C.R. Onsrud CNC, we can service all CNC machines.

What are the common issues with routers needing to be repaired?

Electrical abnormalities are common with CNC routers that need to be repaired and will need to be troubleshooted.

How quickly can you repair my router?

Depending on the parts needed, we can typically service a router within 24 hours.

Do you have a maintenance agreement?

We work closely with our customers to tailor maintenance solutions to their needs.

What is your service area?

We work with clients within Michigan, Indiana, Ohio, Wisconsin, Kentucky, and Illinois.

Do you fix machines even if they were not purchased from you?

Yes, depending on the load of our service department.

Is there any troubleshooting I should do before I call you?

Yes; verify the power and air pressure of your machine before contacting us.

Z Axis demo
Mike McLean displaying new part

Why Buy Industrial Machinery and Equipment from Scarlett?

Why you? What is the differentiator?

Our industry knowledge, factory-certified technicians, large parts inventory, and reasonable parts pricing sets us apart from other competitors. Additionally, we have the quickest response time in the industry.

What can you offer them no one else can?

Laser tracking services, factory-certified technicians, training on cad/cam software, used machinery, and quickest response time in the industry.

What are your initial services?

CNC troubleshooting and service, parts support, tech support, edgebander troubleshooting and service, and laser tracking services.

How long does it take to deliver parts to a client?

Using expedited services, we can reach our customers within hours.

Working With Scarlett Inc. Means You'll Never Have To Hear "The Machine Is Down" Again

Let Our Experts Find The Right Solution For You

Fill out the form below and one of our team members will be in touch soon to help you troubleshoot any machine issues.

Service Contact Form

Service Contact Form

This is the form for service contact requests

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Optional: Attach a photo of the application or current tooling.